Frequently asked questions

Everything you need to know, from start to finish.

For visitors & clients

What is a photo walk?+

A photo walk is a guided outdoor session with a local photographer. You explore interesting spots in the city together and take photos. It can last a few hours or several days. You don't need to be a professional — if you love photography and want to see a city through a lens, this is for you.

Do I need to be a professional photographer to book?+

No. Anyone can book a session. Some photographers prefer working with beginners, others with experienced shooters. Read the service description to see who it's best suited for.

How do I book a session?+

Step 1: Create a free account. Step 2: Find a photographer in your destination city. Step 3: Pick a service they offer. Step 4: Choose a date. Step 5: Confirm. Done — your booking is confirmed instantly.

Does bikadro.com handle payment?+

No. The platform does not process money. Once your booking is confirmed, you and the photographer agree on how to pay — cash, bank transfer, or whatever works for both of you.

What happens after I book?+

Your booking is confirmed immediately. The photographer gets notified and will contact you directly to arrange the meeting point, exact time, and anything else before the session.

Can I cancel a booking?+

Yes. Go to your bookings page and tap Cancel. You'll need to give a reason. One thing to note: if you cancel, you'll need to wait 2 days before you can rebook the same photographer.

Is there a limit on how many bookings I can have at once?+

Yes. You can have up to 3 active bookings at the same time across the platform, and no more than 1 active booking with the same photographer at any given time.

Why do I need to verify my phone number?+

It keeps the platform genuine. Phone verification makes sure every person on bikadro.com is a real human — not a bot or a fake account. Your number is never shown publicly and is only shared with a photographer after a booking is confirmed.

Which cities are available?+

We add cities one by one, manually. This lets us make sure there's at least one quality photographer in every city before it goes live. Check the Browse page to see what's currently available.

For photographers

I'm a photographer. How do I join?+

Step 1: Sign up with email or Google. Step 2: Verify your email. Step 3: Verify your phone number. Step 4: Fill in your profile — bio, languages, portfolio photos, availability. Step 5: Submit for review. Our team approves you manually. Once approved, your profile goes live and clients can start booking you.

How long does profile approval take?+

We review every photographer profile manually. This usually takes a few days. You'll receive an email once a decision has been made.

Can I offer both photo walks and workshops?+

Yes. You can create multiple services, each with its own type, pricing, schedule, and cities. Each service is reviewed separately before going live.

How does pricing work for photographers?+

You set your own price. You can charge a flat fee for the full session or a per-day rate. If you allow groups, you add a separate per-person price with a maximum group size.

What if I need to cancel a session?+

You can cancel from your bookings page. Always give your client as much notice as possible and include a clear reason. Repeated cancellations may affect your standing on the platform.

Can I pause my services?+

Yes. You can pause any active service at any time — for example if you're travelling or need a break. It disappears from the public listing until you reactivate it. Existing confirmed bookings are not affected.

Still have questions? We're happy to help.

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